Each joggling board is handcrafted for each client. Once we receive the joggling board order, we will begin the building process. All products typically ship within 4 weeks of the order. During the beginning of Spring and the Winter holidays, shipping my be delayed due to an influx in orders.
8 ft joggling boards and smaller ship with FedEX.
All larger sizes ship through Southeastern Freight. The freight company requires a phone number for shipment. The driver/dispatch will contact resident to schedule a delivery time and date.
Please contact immediately if damages occur during shipment.
This has never happened ☺ So….we’re not sure. Perhaps the normal 30 day, full refund. Most importantly, we want our customers to be happy. If there is something we have done to discredit our product, we ask for the opportunity to fix the problem. The bottom line is we will do what is right.
Because thejogglefactory.com takes credit card information security seriously, we have implemented a variety of technical and procedural controls to ensure transactions on our site remain private and protected. To ensure the information you provide online is secure during transmission, we employ leading edge encryption technology and Secure Socket Layers (SSL) while processing any personal information you supply. These controls are certified by Wajam®, a leading Internet security company.
If you choose to pay with a credit card (rather than mail us a check), all actual transactional processing is handled via PayPal.com, on PayPal’s servers. Founded in 1998, Paypal has over a decade of experience in secure online transactions.